OUR CURRENT JOB OPENINGS:
Sealand is looking for enthusiastic and energetic retail staff!
As the brand is growing and we are opening more stores, we are looking for applicants to join our retail team.
We are specifically looking to fill the following roles
- Senior retail salesperson/manager for a new store in Cape Town
- Senior retail salesperson/manager for a new store in Johannesburg
- Sales assistants across all our stores in Cape Town
If you are interested in applying for one of the above roles, please carefully follow the below instructions to be considered:
- Please send your CV and a cover letter to jayden@sealandgear.com
- Please ensure your cover letter states which of the three positions you are wanting to apply for
- Please give a brief overview of why you wish to work for Sealand
We look forward to hearing from you.
Job Description & Responsibilities:
Customer Service
- Managing customer emails and telephone calls in a timely and orderly manner
- Serving customers
- Managing the POS
Work towards daily sales targets and KPIs
- Ensure that the look and feel of the store promotes a positive customer experience and is kept inline with the brand
Soft Skills Required:
- Stepping in wherever needed throughout the day to personally drive sales and exceed customer expectations.
- Lead by example at all times.
- Continual feedback to the owner of all relevant and requested information.
- Manage time, establish priorities and delegate effectively to meet goals and objectives
- Manage the systems data integrity and analyse sales patterns, category performance and top sellers and use this to make sales decisions.
- Ensuring high levels of customer satisfaction through excellent service and a deep understanding of our customer experience
- Carry out the implementation and coordination of promotional strategies.
- Day-to-day store management and operations including merchandising, monthly and weekly stock takes, event coordination.
- Oversee all store related processes and continually look at ways to make them more efficient.
Skills and Qualifications:
- Retail experience
- Computer literate – Google workspace, emails, etc.
- Reliable transport
- Customer service experience